Understand, don't just listen: the icons origin story.
The idea for creating standardized icons came from a client meeting, but it’s not what the client originally asked for. And that explains the difference between…
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You need to standardize your compliance guidance—because of bad bathrooms.
Earlier this week, I recorded an episode of Leona Lewis' Masters of Disaster podcast.
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A simple way to explain the difference between legal and compliance.
"Wait, so are you like the legal team?” How many times have you received that question? And how well do you think your answers have gone over?
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What "operationalizing compliance" actually means—and why it matters.
Ever since the Department of Justice released the Evaluation of Corpor…
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The "millennials don't read" myth and compliance training videos.
Broadcat is like 80% millennials. And that means we can get treated like aliens at compliance conferences and in compliance marketing, where people happily throw around millennial stereotypes—espec…
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