Fun fact: in the age of COVID-19, we're all now living in the biggest compliance experiment of all time. Without a vaccine or medicine to stop the coronavirus, the way this whole situation g…
As I'm writing this sentence, Dallas County is about to go on a stay-at-home lockdown akin to what's in place in California and New York. Wherever you are, my guess is that you're feeling the same …
Two blog posts in one week? Why, it’s almost like we’re in some sort of …
Oh, hey: we’re now officially in a global pandemic. Fun.
The reason most compliance training does not work is that it's not training at all. It's education. And if you try to deliver compliance education when you should be doing training, you'll e…
Hey hey, y’all! It’s Courtney, and I’ve been tapped to emcee the blog today! Though she doesn’t spell her first name right,
Ever had to work on a presentation or report (or whatever) and get bogged down in the Sisyphean task of trying to decide what graphics or headings or font to use?
The other day, everyone at the office was looking at our most-played songs for 2019, and ... something something compliance analogy.
Why do so many anticorruption videos for salespeople focus on the wrong thing?
One of the best places to learn about compliance design is an airport.
The compliance training space is DROWNING in stupid, corrosive, credibility-shattering myths. So let's bust some of 'em!
Hey guys, it’s almost Christmas, and you know what that means: TIME TO WATCH TEN MOVIES ON THE HALLMARK CHANNEL THAT ALL HAVE THE EXACT SAME PLOT!
Oh, hey guys: we made another video! This one's about why annual compliance training is the worst.
One of the most common things we talk about around Broadcat HQ is compliance training videos—probably because, like all Real Americans (TM), we hate them.
YOU GUYS! Compliance Design Club HAS LAUNCHED! It's time to celebrate: so go ahead and play this air horn sound effect like 10,000 times. I'll wait.
You guys: we just got back from the SCCE’s annual conference—you know, Compliance Mardi Gras—and MY, HOW THINGS HAVE CHANGED over the past few years.
So last month, I recommended this ex-in-house guy's blog to our Newsletter subscribers (not a subscriber,…
As a Broadcat Blog Reader (TM), we can safely assume two things about you.
There is probably no more soul-crushing task than being assigned to buy compliance training for a large organization. (“Assigned” is operative; no one has ever asked to be responsible for …
Writing a clear, easy-to-understand compliance policy is hard—so hard that the Department of Justice struggles with it, too.
Long-time readers will know we are fairly critical of compliance training videos, a fact that puts us squarely on the side of everyone in the entire world who is not in the business of selling comp…
Hey, the Department of Justice updated the Evaluation of Corporate Compliance Programs—that thing that sets out the bare minimum standard for doing your job. It’s super important that…
In case you missed it: we got a major shout-out from Hui Chen in her Compliance Week keynote. Here’s what happened.
In case you missed it: the Department of Justice just released an updated version…
Quick: what does “just-in-time training” actually mean? And how is it different than “on-demand” training?
Want to avoid a compliance training disaster? Want to ensure it will be useful and relevant and avoid resulting in your sales team storming your office with pitchforks a…
One of the tough things about ethics and compliance is that it involves a lot of relatively complex, abstract concepts. As a result, it's really easy to get stuck with fuzzy definitions f…
Does scoping out compliance training feel overwhelming?
Not just "could you show you've done compliance training." Could you defend what your training actually covers, so that you can answer the questions the DOJ has sa…
If you’ve been doing compliance for a while, you’ve probably had someone from your business ask you for a compliance checklist or…
Hey, check it out: our approach—and one of our job aids specifically—was named a behavioral compliance best practice! And by an academic journal, so it's legit!
Want your business to own compliance culture? Then you need to get your managers involved in spreading the message.
"Wait, so are you like the legal team?” How many times have you received that question? And how well do you think your answers have gone over?
Hey, we’ve been selected to be one of the companies in Praxis Labs’ 2019 class! Here's what that means.
Back in May, we put out the word that we were hiring an “ex-lawyer." Here’s what happened.
At the moment, we’re doing a lot of strategy, research, and product development. I’m not gonna go into details, but it involves a patent filing and me l…
Time-based compliance training requirements—like "you have to do 3 hours each year"—are terrible and counterproductive.
Broadcat is like 80% millennials. And that means we can get treated like aliens at compliance conferences and in compliance marketing, where people happily throw around millennial stereotypes—espec…
If you’ve been following us, you know that we think employees should not have to memorize compliance training.
I’m speaking at an academic conference on compliance measurement at UC-Irvine this weekend—so in the spirit of that, let’s get sciencey! Or rather, pseudo-sciencey.
We love operationalizing compliance. We started writing about what it actually means back in April 2017, and as of today that post is …
Most compliance training is awful, and we usually misdiagnose why.
If you stopped doing compliance training tomorrow, would anything change at your company? That is, would your employees act any differently?
Do you ever feel like managing corporate compliance training is an impossible, never-ending task?
I recently went on a field trip to a major retailer's distribution center. I sat in with the newest recruits during orientation to see …
A blip in the market shouldn't make you nervous—unless you're not sure of the ROI of your compliance program. If that's you, here's what to do about it.
Or is it just designed to generate a lot of busywork? And can you tell the difference?
If you read our blog, you are probably on board with the concept that corporate compliance should produce measurable results. We talk about it on this blog and in
Now that I run a company, it is sometimes embarrassing to look back at my in-house career and realize how clueless I was about how business works.
So here's the thing: we think saying "you need to do formal, annual compliance training" is overblown. ...but we made an annual compliance training course anyway.
If you are a Chief Compliance Officer, what's your move if you: - Are forced to lie or cover something up?
If you want to prove your compliance program works, you have to make a business case for it. Because you work in corporate compliance, not Free Money Tree compliance. And so it's not …
Hey, what’s the business case for your compliance program?
Here's an excerpt from our book, "Why most compliance training fails... and how to fix it."
The idea for creating standardized icons came from a client meeting, but it’s not what the client originally asked for. And that explains the difference between…
Here's something lots of well-meaning compliance people say that can cause a lot of unintentional chaos:
Earlier this week, I recorded an episode of Leona Lewis' Masters of Disaster podcast.
“Cool, thanks for this. I’ll definitely pretend to read it.” - your employees, getting your latest compliance guidance.
This post is by Ryan, our design lead. I recruited Ryan from a digital strategy agency a little over a year ago to set up and run the …
In case you missed it: Hui Chen, the DOJ’s outgoing compliance expert, weighed in on compliance training this weekend.…
Quick, what compliance risk keeps you up at night? Got it? Good. That risk should, from your employees' perspective, be the easiest to understand. Here, let me explain this with a pic…
Yep, we took down our Facebook page today. Here's why.
Courtney and I just got back from Compliance Week, where I was presenting with Jen and Shawn from Walmart and GM. As shown here:
How do you allocate your compliance training budget? Does the majority go to high-level, all-employee stuff? Or do you focus it where you have the highest risk?
We are pro-vacation at Broadcat.
Next week, I’ll be moderating a panel at the Compliance Week conference between two friends of ours: Jen Buchanan of Walmart and Shawn Rogers of General Motors.
You hear a lot about instant gratification. Especially in the context of working with millennials.
You probably do not like online compliance training. This is true whether you are a compliance professional or just someo…
Hey there! I’m Courtney, one of the latest additions to the Broadcat team. And if you're one of our customers, I'm here to help.
OK, let’s review: You’ve read the DOJ’s “Evaluation of Corporate Co…
Ever since the Department of Justice released the Evaluation of Corpor…
The Department of Justice’s “Evaluation of Corporate Compliance Programs” rests on two assumptions: 1. Compliance has a seat at the table.
Never ask anyone to make your compliance materials “pretty.” Because you do not want “pretty.” You want “useful.” They are different.
What’s your doomsday scenario? That is, what event would totally wipe out your compliance program as j…
In case you haven't heard, we've got"the beat:" Ricardo was recently interviewed by Eric Morehead for the
The first step in recovery is admitting you have a problem. And in corporate compliance, our problem is that we are addicted to best practices.
You do not have an engagement problem with your compliance training.
Check out what Rachel made: our very own corporate seal.
What should you do when you get negative feedback on your compliance training?
So, we’ve just moved into our new office. And we’re a startup, which means that (1) we like cool things but (2) we have to be resourceful in finding them.
Sometimes, staying relevant to your employees requires you to deviate from your scheduled stuff in order to engage with them on a real-time cultural moment.
Here’s a picture I took in Tokyo last week. Tell me, what do you think this is:
Hey guys, today we've got something for your ears instead of your eyes: Ricardo was recently interviewed by Leona Lewis for the <…
Here's the nice thing about compliance: once you clear the hurdle of what the Federal Sentencing Guidelines require, you’re free to do whatever is going to work best for your company to get complia…
Today—April 13—the Wall Street Journal reports that…
On April 5, the DOJ released a memo announcing a FCPA pilot program where companies can get special leniency in exchange for special cooperation.
When I was a young man, I hoped that I would one day accomplish two things:
As we head into the heart of gift-giving season, it's a good time to give your employees a reminder on gifts and entertainment. And to help you do that, here's an email-ready infographic with some …
Since you're the type of person that's reading a compliance blog, let's go over a few things that you probably already know, but your business clients don't.
Earlier this month, the U.S. Department of Justice released the Yates Memo, its latest directive on how it prosecutes corporate crime. And since then, there have been a zillion law firm alerts and …
HOT UPDATE FOR 2020: Hey, friend! Greetings from the future, nearly 5 years after this blog post was first written! Below you'll find two games that you can easily play with…
"Wait, so are you like the legal team?” How many times have you received that question? And how well do you think your answers have gone over?
One of the most common things we talk about around Broadcat HQ is compliance training videos—probably because, like all Real Americans (TM), we hate them.
HOT UPDATE FOR 2020: Hey, friend! Greetings from the future, nearly 5 years after this blog post was first written! Below you'll find two games that you can easily play with…
In case you missed it: the Department of Justice just released an updated version…